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Staff Profiles

Ken B' Ken

Ken worked in the forest industry for 20 years as a labourer, equipment operator, forklift instructor, WHMIS instructor and as a supervisor. He changed careers at age 38 due to economic downsizing. Ken obtained a Business Management Diploma with an accounting major winning the Governor General’s award for scholastic achievement. After graduation he worked for nearly 16 years in private industry as a business manager, controller and in senior management. The last 5 years have been in health care as a business manager, co-administrator and now the administrator for Nanaimo Travellers Lodge. Married for 34 years to his wife Marge, they enjoy three children and three grandchildren. Other interests are his love hate obsession /addiction with the game of golf, playing trumpet and competing in bridge tournaments.

Ken is a hard-working, highly motived individual. His collaborative leadership style has been well received by the organization. Since his arrival he has made a significant contribution to improving all aspects of operations; ensuring the health and safety of the residents and staff, achieving financial stability, improving morale and promoting the Eden Alternative philosophy of care. He has also played a key role in enabling NTLS to sign a contract with Island Health to build Eden Gardens and in securing financing for the project through BC Housing. Ken is a team player and continues to be a valuable contributor to every committee and team that he is a member of.

Denise T. Denise
Director of Care

Denise is excited to be part of the team at Nanaimo Travellers Lodge. She values the opportunity to partner with Elders, their families and the care team and is looking forward to the journey to Eden Gardens.

Manager Programs, Training and Development

Carolina is an essential member of our NTL team. Carolina says, "I have always been close to elderly people through family, friends and volunteering. I hope to contribute with my background and experience to the wellness of the staff, seniors and families; I am so proud to be part of the team."

Carolina was born and raised in Bogota, Colombia, in a family of 5 kids where she earned a BA in Social Work and a Master's Degree in Human Resources. She worked as a HR Manager in the horticulture industry for ten years.

She immigrated to Canada in 1999 after marrying her husband, whom she met when she first studied English in Vancouver. In preparation for the Canadian workforce, Carolina became a Registered Social Worker and a Certified Career Management Practitioner. Carolina, her husband and son Tyler moved to Nanaimo ten years ago where she was an Employment Consultant for the Nanaimo Multicultural Society for four years.

Carolina says, "We were looking for a wonderful relaxing and friendly community and we found it. We love the Island; from day one we knew we had made the right decision."They enjoy hiking, playing tennis and going for walks with their Airedale Nick. "...and as every Colombian, I love music, dancing and drinking good coffee."

Carolina invites you to stop by for a visit.

Laundry Services

For Sheri it is all about finding ways to make the Elders lives a bit better each day. She wants them to be remembered, appreciated, respected as they should be. Remind them with lots of hugs, sweet kisses, treat them like they deserve to be, and truly know who they were and are. Embrace the "Good Ole" days with stories, music and love.

Sheri has worked at Nanaimo Travellers Lodge (NTL) since 2004. Sheri has worked in housekeeping, dietary, a cook, and now permanently in laundry services. Born and raised in Nanaimo, Sheri attended Malaspina (VIU) culinary arts program, and had various roles in the food service industry before joining NTL.

Sheri sees familiar faces come to the Lodge and is able to relate life stories from their past to them. Having known many of the residents and their families as family friends, teachers, her dentist, doctor, and various familiar Nanaimo families, they are welcomed and benefit from the services here at NTL. Sheri remembers them well, even before they were diagnosed with dementia.

Outside of work, Sheri keeps busy with her preteen son, and her husband of 21 years.

Licensed Practical Nurse (LPN)
Catherine organized the Nanaimo Travellers Lodge (NTL) team for the Alzheimer's Society Walk for Memories in 2011.

Catherine has worked at NTL since 2008 and currently works the night shift. She moved to Vancouver Island in 2006 from Bracebridge, Ontario, to pursue her LPN at Malaspina (Vancouver Island University). She completed her preceptorship (a nurse's practical training) at NTL and was hired shortly thereafter.

Catherine knew from a young age that a job with seniors was in her future. She volunteered and worked in various hospitals and retirement homes in Ontario. She was first exposed to Elders with dementia when she was working as an aide, and she found the experience very rewarding. The position at NTL was a perfect fit for her and she couldn't be happier. "The Elders become your second family, and you theirs. You get to share moments of joy and moments of sorrow with both the Elders and their families, you get to make a difference in their lives and in those they love. There is nothing more rewarding to me than that."

Working at NTL is more than a job for Catherine-she loves everything about Nanaimo Travellers Lodge. The staff is wonderful; a real team spirit can be felt on every shift. And, of course, she loves working with the Elders and making a difference in their lives because that's what it's all about.
Mary Beth
Mary Beth
Adult DayProgram Supervisor/LPN
Mary Beth has worked at Nanaimo Travellers Lodge (NTL) since 1998, and is one of the many long-term staff members. Her career in healthcare started after she completed the Long Term Care Attendant Program from Malaspina (Vancouver Island University) in March of 1997 and shortly thereafter started working at NTL. She felt instantly welcomed in the Lodge's home-like atmosphere and by her friendly, helpful peers.

After a few years working at NTL, Mary Beth obtained the Activity Certificate at Malaspina and assisted with the set up and opening of NTL's Nelson Wing. At that time, NTL was moving towards becoming the only facility in the Mid-Island that specializes in dementia care. She returned to Malaspina after six years experience working with the Elders to obtain her certificate in Licensed Practical Nursing, which she completed with a letter from the Dean of VIU.

Mary Beth enjoys working with the Elders because she sees how much there is to learn from people who have experienced life from many places and walks of life.

She knows that making an Elder smile or laugh is very important. She enjoys nursing because she can do her best to ensure that the Elders are as happy and pain free as possible, and she likes to give them the respect and TLC everyone deserves.

Mary Beth is excited about NTL's new facility, Eden Gardens, because its custom design will allow the Lodge to provide even more compassionate care to our Elders and their families. Mary Beth keeps busy outside of work by spending time with her family, walking by the ocean and exploring this beautiful country. She has also been known to bake a thing or two.
Nanaimo Travellers Lodge
1298 Nelson Street Nanaimo, BC V9S 2K5
(250) 758-4676